Privacy Policy

Privacy Policy


Date: 2nd July 2014


This Privacy Policy explains how FTMSGlobal collect and use your Personal Data. By visiting FTMSGlobal website or by providing us with your personal data whether by way of such website or by any other means whatsoever, you accept and consent to the terms of this Privacy Policy.

This Privacy Policy does not apply to websites, services and products that do not display or link to this policy or that have their own privacy policies.

Please see below for more detailed information on how we process your personal data. For more information on this Privacy Policy or the use of your personal data, please contact FTMSGlobal’s Data Protection Officer at


Your "Personal Data" collected by FTMSGlobal can be anything that can be used to identify you, not limited to but including; name, email address, date of birth, gender, address, contact information, ID issued and expiry date, financial records, occupation, credit information, personal interests and preferences, transactions records, other information about your dealings with us and information about you stored in cookies (such as your log in history and other usage information) and Internet Protocol address or addresses when you interact with FTMSGlobal website.

Your Personal Data is collected by various means including via forms you complete, transactions made, subscriptions or through the use of cookies when you enrol in our services.

Where Personal Data of a minor is submitted by you, you confirm that you have authority to consent on behalf of that individual to the processing of that individual's Personal Data as described in this Privacy Policy.


FTMSGlobal may use the Personal Data for the following relevant purposes:

  1. To provide you with the use of and access to our websites, services and tools, and to help us improve users experience and the overall quality of our services;
  2. To process online registrations, transactions and send notices on status of applications/ transactions;
  3. To update you on any ongoing promotions or FTMSGlobal news;
  4. To customize, and personalise the content of FTMSGlobal websites;
  5. To evaluate your preferences and for the maintenance and improvement of FTMSGlobal websites.


We will not sell your Personal Data to third parties. However we may disclose your Personal Data in connection with the purposes described in this Privacy Policy. This may include sharing your Personal Data with, or transferring out of the country your Personal Data to, the following entities:

  • affiliates companies, organisations or other trusted businesses or individuals within or outside FTMSGlobal for marketing and administrative purpose (for example payment, verification and IT purposes); and
  • marketing partners and third-party service providers (such as subcontractors, agents or network operators providing IT, website, customer relationship management and marketing support) who perform functions such as marketing, payment, fulfilment and delivery of orders.
  • employees, consultants and agents who have a legitimate need to know the information for the purpose of fixing or improving the Site and monitoring and improving the security of our network.
  • We also reserve the right to disclose this information when special circumstances call for it, such as when disclosure is required by law or court order or when disclosure is, in our sole discretion, necessary to protect our legal rights.

Disclosure of your Personal Data will be based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentially and security measures.

The entities to which we disclose your Personal Data may be located in a range of countries. The countries in which these third parties are located will depend on the circumstances. In the ordinary course of business we commonly disclose Personal Data to parties located in Singapore.

There are several provisions under the Private Education Act and Regulations that empower the CPE to obtain information (including personal data) from registered PEIs. These provisions include, but are not limited to, the following:

  1. Section 57 of the Private Education Act provides that an inspector of the CPE may during an inspection of a registered PEI require any person to, amongst others, furnish any information which is within the power of the person to furnish relating to such matters as the inspector may specify.
  2. Section 62 of the Private Education Act provides that the CPE may issue a requisition to any person to furnish such particulars or supply such information relating to any matter to which the Act applies as may be specified in the requisition.
  3. Regulation 22 of the Private Education Regulations provides that the managers of a registered PEI shall prepare and submit to the CPE, by the 31st day of the December of each year, an annual report on the activities and affairs of the PEI in that year. This includes, but not limited to, personal data on the managers, academic/examination board members, teachers as well as students of the registered PEI.


To provide you with a better service, FTMSGlobal websites may contain links to other third party websites and microsites, whose privacy practices may differ from those of the FTMSGlobal. When connecting to such other websites, you will no longer be subject to this policy but to the policy of the new site that you connected.

We encourage you to review the Privacy Policy of any site you visit. By clicking on or activating such links and leaving the FTMSGlobal website, FTMSGlobal does not exercise control over any data or any information which you give to any other entity after leaving FTMSGlobal websites. Any access to such other sites or pages is entirely at your risk.


We take all reasonable care to protect information held in our possession to keep your Personal Data secure and to keep it against loss, unauthorised access, use, modification, disclose or misuse. However in the absence of negligence on our part we cannot be held liable for any loss you may suffer as a result of unauthorized access to, disclosure of, misuse of or loss or corruption of any data (including any data you provide when accessing FTMSGlobal websites).


Whenever you use our services, you may access, review and edit your Personal Data by signing into your account or you may request the correction or amendment of your Personal Data by contacting the FTMSGlobal. FTMSGlobal may comply with your request to access, amend or delete the Personal Data, to the extent required by law. When updating your personal information, we may ask you to verify before we can act on your request. We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Thus, after you amend or delete your Personal Data, we may not immediately delete residual copies from our servers and may not remove information from our backup systems.

Should you choose to unsubscribe from our mailing list, please note that your Personal Data will still be retained on our database to the extent permitted by law. Your Personal Data will be retained for certain period as it is necessary to fulfil the purposes for which it is collected or for business or legal purposes, or in accordance with applicable laws.

You may by notice in writing to us requiring us at the end of such period as is reasonable in the circumstances to cease or not to begin processing your Personal Data for purposes of direct marketing. You may also by notice in writing withdraw your consent to our use or processing of your Personal Data.

When communicating with us please state your name and valid contact details. Please note that FTMSGlobal may not process any inquires or complaints with insufficient information provided. We will respond to your requests within a reasonable time accordingly.


You should review this Privacy Policy on a regular basis. FTMSGlobal reserves the right to revise this Privacy Policy at any time. Any Privacy Policy change in the future will be published on our website and, where appropriate, notified to you by e-mail.


If you have any questions, comments or suggestions that may contribute to a better quality of our service will be welcome and greatly appreciate.

When contacting us please provide as much detail as possible in relation to your question, comment or suggestions.

We will take any privacy feedback seriously and any of your feedback will be assessed by an appropriate person with the hope of resolving any issue in a timely and efficient manner. We request that you cooperate with us during this process and provide us with any relevant information that we may need.


All other questions on our use of your Personal Data should be addressed to the FTMSGlobal Data Protection Officer at


Collection of your personal data for use in Direct Marketing

FTMSGlobal intends to use the personal data it has collected from you for direct marketing purposes. In particular, FTMSGlobal may use your name, email address, contact information and preferences to communicate with you by email, SMS, post or phone in relation to FTMSGlobal promotions and news.

Consent & Opting Out

Provision of your personal data for FTMSGlobal direct marketing activities is voluntary and FTMSGlobal will not use your personal data for direct marketing purposes without first obtaining your consent. You may also withdraw your consent at any time by contacting the FTMSGlobal  



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